Question 1

What types of therapy approaches does Creating Connections offer?

Accepted Answer

Our therapists utilize a number of different therapy modalities to support your therapy. These include but are not limited to Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Mindfulness practice, Eye Movement Desensitization and Reprocessing Therapy (EMDR), Somatic Therapy, Internal Family Systems Therapy (IFS), Acceptance and Commitment Therapy (ACT), and Narrative Therapy.
Our therapists will work with you to choose an approach that is right for you. We use an integrative model which means that a number of approaches will likely be utilized to provide you with optimal care.

Question 2

Do you see clients of all ages and stages?

Accepted Answer

At our clinic, we have therapists that specialize in working with individuals across a wide age spectrum, from children and adolescents to adults and seniors. Our services are tailored to meet the unique needs of each age group, ensuring that clients of all ages receive the support and care they deserve. Whether you're seeking therapy for yourself, your child, or a family member, our team is here to provide compassionate and effective treatment tailored to your specific needs.

Question 3

Do you offer virtual or in person therapy sessions?

Accepted Answer

Both! Our North York location offers our clients a comfortable welcoming space to attend their therapy session in person. We also understand the importance of flexibility and accessibility and offer virtual services for clients across Ontario. Virtual services allow you to access support from the comfort of your own space. Reach out and let us know what type of therapy you prefer.

Question 4

How do I schedule an appointment?

Accepted Answer

Scheduling an appointment online with Creating Connections is easy and convenient. 
You have three options:

If you have questions and want to learn more about our services, you can schedule a free 20-minute consult call. Simply hit one of the "Book Now" buttons on our website which will take you directly to our call calendar to schedule your free consultation call with one of our licensed therapists.

Alternatively, if you like what you see and are ready to book a session and get started on your healing journey right away, simply send us a message to that effect with some dates and times that work for you and we'll get you set up.

Having technical difficulties or wanting to speak to someone at the clinic, just call us at (416) 871-1207 and we’ll be happy to answer any questions you may have and help you schedule a consult call or session.

Question 5

Are your services covered by insurance?

Accepted Answer

Most supplementary insurance plans do cover either social work services or psychotherapy services. We encourage clients to check with their insurance provider to determine their coverage options. We have lots of experience in navigating insurance claims and will be happy to assist you in figuring that out.

We also now offer direct billing to many insurance providers to significantly simplify the payment process for you.

Additionally, even if you don’t have additional medical insurance, counselling service expenses can typically be claimed as a direct medical expense to provide a significant deduction on your taxes.

For those without supplementary insurance or who may be concerned about the cost of therapy, we also offer our reduced-cost therapy program. You can find more information about this program under the "Services" section on the navigation bar above. We strive to make quality therapy services accessible to all individuals, regardless of financial circumstances.

Question 6

Do you offer a sliding scale or therapy at a reduced rate?

Accepted Answer

At Creating Connections we value ensuring that counselling can be accessible regardless of financial circumstances. We strive to keep our fees much below the session fees at most therapy practices. Additionally we also offer other even more affordable therapy options. Click here to learn more about our reduced cost therapy program.

Question 7

Do you offer direct billing for insurance coverage?

Accepted Answer

Yes we do! To reduce the load on you we now offer direct billing to many insurance providers! Once you have your first appointment booked just email us your insurance information and we can let you know if we can process those payments on your behalf.

If you would like to confirm that option prior to booking just reach send us a message with your insurance provider details and we will let we know if we can offer you direct billing and definitely do everything we can to help you out.

3845 Bathurst St Suite 402, North York, ON M3H 3N2 | Call/Text (416) 871-1207 | 92 Sultana Ave, North York, ON M6A 1T3

FAQ

Frequently Asked Questions