
Direct Billing to Insurance
Are you struggling in your relationship or personal life but the cost of therapy is preventing you from accessing support?
Do you feel like your mental health needs are being neglected or overlooked due to financial constraints?
Are you feeling stuck or hopeless because you can't find therapy options that fit within your budget?
Are you experiencing stress or worry about how to prioritize spending on therapy among other financial obligations?
We Get It — Starting Therapy is a Big Deal
Taking care of your mental health is our top priority. Figuring out how to pay for it shouldn't add to your stress.
At Creating Connections Counselling Services, we want to make things as simple as possible for you. That is why we bill your insurance provider directly for your psychotherapy and counselling sessions. You have enough on your mind — let us handle the paperwork.
Direct Billing, Simply Put
Direct billing means we send your session invoice straight to your insurance provider for you, so you don’t have to worry about it.
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No Upfront Cost: You do not pay the full fee out of pocket today.
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No Reimbursement Delay:
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You skip the hassle of waiting weeks to get your money back.
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No Paperwork: We handle the claims so you can just focus on your session.
Let’s Confirm Your Coverage Together
Insurance plans are all different, even with the same provider. To avoid any unexpected costs, connect with our admin team before your session to confirm your details.
We will help you:
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Verify Direct Billing: Make sure your specific plan allows us to bill them directly.
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Match Your Therapist: Confirm your chosen provider is qualified under your insurance.
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See Your Coverage: Find out exactly how much your plan covers before you book.
Send us a quick message, and we will guide you through it so you feel completely ready. (insert contact info?)
The following are the Insurance Providers that we Direct Bill:
No Direct Billing? You Can Still Use Your Benefits
If your insurance company is not on our list, or if your specific plan does not allow direct billing, you can still get covered.
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Pay and Claim: Pay for your session upfront, then submit the receipt to get your money back.
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Wide Coverage: Most plans fully reimburse services by Registered Psychotherapists.
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Easy Submissions: We give you an insurance-ready receipt right after your session.
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We are always happy to assist you in providing the necessary documentation so you can successfully receive your reimbursement from your insurance company.
Frequently Asked Questions
Is direct billing available for online therapy?
Yes: We can direct bill for virtual psychotherapy sessions anywhere in Ontario, as long as your plan covers online care.
What happens if my claim is denied?
Next Steps: You will cover the session cost that day, and our team will help you figure out why it was declined so you can fix it with your provider.
How much does my benefits cover?
You can easily look up these details on your insurance portal or by calling your provider. If that feels overwhelming, just share your info with us—we are happy to make that call and figure it out for you.
Here are three helpful things to check so you can plan your care with peace of mind:
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Your Per-Session Limit: Even if you have a large total budget, some plans cap the amount covered for each individual session.
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Your Yearly Total: Knowing your exact annual coverage makes it much easier to budget your sessions over the year.
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Your Plan's Reset Date: Insurance years reset at different times. Knowing your date helps you pace your appointments to get the most out of your benefits.
Have more questions?
(insert contact info)

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Select members of our therapy team, psychotherapy and social work interns, with extensive training and under the supervision of experienced mental health professionals, can provide you with access to therapy, even when financial difficulties would otherwise be a barrier.
What is a therapy intern?
Working with a therapy intern presents a unique opportunity to engage with a passionate individual who is completing their education and training in fields like psychology, counselling or social work. At our clinic, interns are carefully selected and already licensed by the regulatory college (CRPO), ensuring a high standard of care. Under the supervision of our licenced and experienced supervisors, interns bring fresh perspectives and enthusiasm to their work, while applying the latest academic knowledge to real-life situations. Clients benefit from the interns' commitment to delivering quality care and a highly supported and supervised clinical environment. By working with interns, clients not only receive effective therapy but also contribute to the professional development of future therapists in their community.


Benefits of working with a therapy intern
When considering an intern therapist and our low-cost therapy program, affordability is undoubtedly a key consideration. This program prioritizes making mental health care accessible to everyone. By opting for this program, individuals gain access to therapy that may have otherwise been financially out of reach. Equally important to highlight is the fresh perspective and innovative approach that therapy interns bring to their work.
With a keen eye on the latest research, techniques, and theories in mental health, interns are eager to explore new avenues for addressing clients' concerns. This enthusiasm translates into tailored treatment plans that adapt to each individual's unique circumstances, fostering more effective outcomes. Additionally, therapy interns often offer more flexible scheduling options, thanks to their lighter caseloads compared to the majority of therapists. This flexibility ensures that clients can find appointments that suit their needs and maintain a consistent therapy schedule, enhancing the overall therapeutic experience. Clients can rest assured knowing that therapy interns receive close supervision from experienced, licensed professionals. This oversight ensures that clients receive high-quality care, as the intern's work is continuously reviewed and guided by their supervisors. With a skilled mental health professional supporting each therapy session, clients can trust in the expertise and dedication of their intern therapist. Lastly, by choosing to work with a therapy intern, clients play an integral role in their professional development journey. Client feedback and experiences serve as valuable learning opportunities, shaping the intern's therapeutic style and skills for the future. This collaborative relationship fosters a sense of purpose and growth for both parties involved, creating a rewarding therapeutic experience for all.
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